Frequently Asked Questions

Can I do bookings instantly? Yes, we offer instant booking for your convenience. This means you can book your stay at McKoy House without waiting for a booking request approval, subject to availability.

What methods of payment are accepted? We accept a variety of payment methods, including major credit cards, debit cards, and online payment platforms. For detailed information on accepted payment methods, please check the booking page or contact us directly.

How do I edit or remove a payment method? To edit or remove a payment method, log into your account on our booking platform, navigate to the payment methods section, and make the necessary changes. If you encounter any difficulties, please reach out to our support team for assistance.

How long does the booking process take? The booking process is quick and efficient. Once you select your dates and complete the payment, you will receive a confirmation of your booking almost immediately.

How do I cancel a booking? To cancel a booking, please refer to the cancellation policy outlined on our website. You can cancel your booking directly through the platform where you made the reservation or by contacting our customer service team for assistance.

How can I contact you? You can contact us via email at [Your Email Address], phone at [Your Phone Number], or through our website’s contact form. We are here to assist you with any queries or special requests.

Do you offer pick-up and drop-off services? Currently, we do not offer pick-up and drop-off services. However, we can recommend reliable local transportation services to assist you in getting to and from McKoy House.